Current version effective as of: October 1st, 2018
This shipping policy (the “Shipping Policy”) informs you (“you” or the “user”) of our policies regarding shipment of items bought using our webstore.
Unless otherwise defined in this Shipping Policy, all terms used in this Shipping Policy shall have the same meanings ascribed to them in our Terms and Conditions https://www.jellifishkids.com/ca_en/term
FREE SHIPPING ON ALL ORDERS OVER $50. NO CODE. NO HASSLE.
FREE shipping is valid on orders of $50 or more, before applicable taxes and after promotions and discounts are applied. PLEASE NOTE that Jellifishkids.ca will not be responsible for delivery delays due to unforeseen circumstances outside our reasonable control such as delays due to severe weather, natural disasters or strikes. Please allow up to fourteen (14) business days for shipments to remote locations. Eligible customers will get free shipping on ground service and will automatically apply at check out. Delivery times are subject to change without notice.
Please carefully read these Conditions before using the website.
Any item available in our webstore can be delivered to your home, to your office or to other address as a gift.
Orders are shipped out from our distribution center within 2 business days.
Transit time varies based on your region and proximity to our warehouse in Montreal, Quebec.
2. Canadian Shipping Methods | USA Shipping Methods
The Business offers Standard flat rate shipping to most Canadian & United States locations, including military addresses. Express delivery is available at an additional charge.
3. $9.95 Standard Shipping
All orders received before 12:00pm EST Monday through Friday are processed within 2 business days of payment verification and are shipped at a flat rate of $9.95 CAD with the exception of certain rural areas and territories (i.e. Northwest Territories, Yukon, Nunavut). Extra shipping fees may apply for Alaska, Hawaii and the Unites States Territories.)
Most orders shipped via Standard shipping will be delivered via Fedex within 5-10 business days of order processing.
Please allow up to 14 business days for delivery to remote areas.
Note that on occasion, such as during the holiday period and large sales events, there may be a slight delay in processing time. Your business is important to us and we make every effort to process your order as quickly as we can. Please remember to carefully review your shipping information before placing your order.
4. $19.95 Express Shipping
All orders received before 12:00pm EST Monday through Friday with the Express shipping option selected are processed the same business day as the payment method is verified and are shipped at a flat rate of $19.95. Most orders shipped via Express shipping will be delivered via Fedex within 3-4 business days of order processing. Please allow up to 8 business days for delivery to remote areas.
Express shipping service is not available for P.O. Boxes or military addresses.
We value our customers’ trust and aim to provide the highest level of security possible. In some cases, additional information may be required to process your order and we may contact you to verify your order information. Your order will be shipped the same day your order information is verified.
5. Multiple Shipping Addresses / Multiple Packages
To ship to more than one address, please create separate orders.
We make every effort to ship your complete order with minimal excess packaging. However, in some instances your order may arrive in multiple packages.
6. International Shipping
We currently ship to locations within the USA and Canada.